Quick Delivery:

We aim to despatch and deliver your order as quickly as possible.

Despatch notification:

We will notify you by e-mail when your order has been despatched. Goods Insured: All orders include insurance cover during transit.

Delivery Method: New Zealand

Within New Zealand, we despatch our orders via Post Haste, PBT, NZ Post or Castle Parcel (all trackable) at a fee of $5.00 per order / destination regardless of the number of items ordered.

Delivery can only be made to a physical address NOT a PO Box.

All orders for New Zealand will include GST of 15%

Delivery timeframes are 3-5 working days.

All deliveries will not require a signature unless specifically stated by you.

FREE SHIPPING ON ALL ORDERS OVER $100.00 (shipping by courier within NZ)

Delivery Method: Australia

We use NZ Post International Air for all Australian orders unless you opt for courier (additional cost).

Delivery can be made to a physical address or a PO Box. All deliveries will not require a signature unless specifically stated by you.

Please allow the below delivery times for all Australian orders: Australia untracked (air post) – $12.00 (6-10 business days, rural areas longer) Australia tracked (international courier) – $25.00 (3-5 business days.

Please contact us on orders@dqcompany.com to arrange

FREE SHIPPING ON ALL AUSTRALIAN ORDERS OVER $100.00 (untracked shipping method)

Delivery Method: International

We use NZ Post International Air for all international orders unless you opt for courier (additional cost).

Delivery can be made to a physical address or a PO Box.

All deliveries will not require a signature unless specifically stated by you.

Please allow the below delivery times for all international orders:

  • All other international destinations untracked – $25.00 small(10 – 18 business days / dependant on zone) Some international destinations may be 15+ business days if you are out of normal postage zones. Please contact us if you would like information specific to your country.
  • All other international destinations tracked – $50.00 (3-6 working days). Please contact us on orders@dqcompany.com to arrange.

In some instances there may be small variations to the price shown on your credit card statement from the price you have paid for your order. This occurs because of the time delays, and subsequent exchange rate fluctuation, between the day we charge your card and the day your credit card company charges your account. A surcharge may also be added by some credit card companies for international currency transactions. Any customs charges or sales taxes upon entry to your country are excluded from our prices. Please be aware that some countries employ random checks on parcels and if you are unlucky you may need to pay a small percentage of the value of your DQ Co purchase as a tax to your government. Any such charges incurred will be your responsibility to pay.